For how long my Product will remain valid for claiming guarantee & support?
We provide product support & money back guarantee for 90 days from the date of purchase. However, you can optionally buy the extended Update plan for up to 12 months.
How often are your products updated?
There is NO FIXED DATE for the update of Exams, because it depends on many factors that we do not control directly. However we assure you that no matter when a product is updated, we guarantee your success.
Is your update free?
We provide free updates during the 90 day validity from date of purchase.
How do I receive free updates?
We provide free updates to all customers for 90 days. During this period you can "log in" to your account on our site and you will find the updated product there.
There has been an update but when I download I still got the old version. What should I do?
The old version is probably cached on your computer. First remove any downloaded software copies from your computer and then restart the computer and clear the local web cache. Then you can begin with a fresh download of Product.
Product is showing lesser number of Questions than before?
Why waste time on questions that are outdated? During the Product Updates the older questions that no longer form the part of real Exam are removed and that is why Product might be left with lesser number of questions. This actually means that you have to study fewer questions and pass with higher scores.